PAYMENTS

– We have the following payment methods: Visa, Visa Electron, Mastercard, American Express, Paypal, and Bank Transfer.

– Your card may be declined for one of the following reasons:

    • The card may be expired. Make sure your card is within the validity date.
    • The credit limit may have been reached. Check with your bank that the card did not exceed the amount allowed to make purchases.

– Some data entered may be incorrect. Make sure you have filled in all the required fields correctly.

– If you would like to obtain an invoice in a company name, please email us
info@clo.es with your tax details and order number, and we will be happy to send it to you.

– Security of using your credit card on the website:

The data is transmitted in an SSL encrypted form. For payment with Visa and Mastercard, only CES (Comercio Electrónico Seguro) transactions will be accepted. After verifying that the card is attached to the CES system, the system will contact the bank that issued it for the buyer to authorize the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise, the order will be canceled.