This Privacy and Cookies Policy establishes the bases with which CLO EDESIGN INTERNATIONAL S.L, with the address of Eresma 5, cp/28002, Madrid, Spain, a company that currently operates online sales in Spain, is processing your personal data during your experience through the website www.clo.es (from now on, “the Website”).
This Privacy and Cookies Policy and our Terms and Conditions may be modified. It is your responsibility to read them periodically, as those that are in force at the time of use of the Platform will apply.
- COLLECTION OF PERSONAL DATA AND THE PURPOSES OF THE PROCESSING OF DATA
Before you start using any of our services or features, you should read this Privacy and Cookies Policy, as well as the Terms and Conditions in the specific section about that service or functionality. In its section, you can see if there are any particular conditions for its use, or if it requires specific processing of your Personal Data.
Failure to provide certain information marked as mandatory may mean that it is not possible to manage your registration as a user or the use of particular functionalities or services available through the Website.
The user (you) hereby warrants that the Personal Data provided is true and accurate and undertakes to notify any changes or modifications thereto. If you provide us with Personal Data of third parties, you are responsible for having informed and obtained the consent of these to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy. Any loss or damage caused to the Platform, the Data Controllers, or any third party by communicating erroneous, inaccurate, or incomplete information in the registration forms shall be the sole responsibility of the user.
1.1 CLO EDESIGN INTERNATIONAL SL, as the file controller, will process your Personal Data for the following purposes:
1.1.1. Manage your registration as a user of the Website.
The Personal Data you provide us will be processed to identify you as a user of the Platform and give you access to its different functionalities, products, and services that are available to you as a registered user.
1.1.2. The development, performance, and contract execution of product, or services, you have purchased or any other contract with Us through the Website. In particular, you should take into account the following: In case you choose the option to save your payment data, you expressly authorize us to process the data indicated as necessary for the activation and development of the functionality, including your credit or debit card. The card security code (CVV or CVC) is only used to make the ongoing purchase, and will not be stored or processed later as part of your payment details. The consent for the activation of this functionality, allows your self-completed payment data to appear in subsequent purchases, so it will not be necessary to re-enter them in each process. It will be deemed valid and valid for subsequent purchases. You may modify or delete your cards at any time through the My Account section. In the payment data, We store and transmit your card data following the foremost global confidentiality and security standards of credit and debit cards. Using this functionality may require security reasons for the modification of your access key. Remember that the security in the use of the Web also depends on its correct usage and retention of specific sensitive keys. Remember that the security in the use of the Web also depends on its correct usage and retention of specific sensitive keys.
1.1.3. Contact you via email, telephone calls, SMS sending, or other equivalent electronic means of communication, in connection with updates or informational communications related to the functionalities, products, or services contracted, including security updates of the Website, whenever necessary or reasonable for its execution.
1.1.4. To respond to requests that you make to us through the means made available to you in the section about us – request for information.
1.2. CLO EDESIGN INTERNATIONAL SL with address at Eresma n5, cp/28002, Madrid, Spain, a company that currently operates in España, will treat your Personal Data is responsible for the file for the following purposes:
To respond to the requests that you make on the web through the means made available to you in the section About Us – Request information
In addition, CLO EDESIGN INTERNATIONAL SL will process the data you provide us for the management, attention, and monitoring of requests or requests that you as a customer make, providing your Personal Data through our website.
Development, fulfillment, and execution of the contract of sale of the products you have purchased or contracted services, in accordance with the provisions of the Terms and Conditions.
- NEWSLETTER SUBSCRIPTION
If you authorize your subscription to the CLO emotional design Newsletter, CLO EDESIGN INTERNATIONAL SL will provide you with information about our products and services. Including sending commercial communications, by e-mail, or by any other equivalent electronic means of communication (such as SMS), as well as through the making of telephone calls.
Subscribing to the CLO emotional design Newsletter may involve the use of your Personal Data to make available personalized advertising, related to our products and services through e-mails, SMS, or other electronic means of our own or third-party collaborators. We inform you that Personal Data relating to your purchases in our online and physical stores, tastes, and preferences may be used for purposes of analysis, profiling of use, marketing studies, quality surveys, and improvement of interaction with our customers.
If you are a registered user, you may change your preferences regarding the sending of such commercial communications through My Account.
You can also unsubscribe through the Newsletter section of the Website at any time, as well as by following the instructions provided in each communication.
- DATA PROTECTION RIGHTS
The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights. At any time, you can exercise your rights of access, rectification, cancellation, and opposition by sending an e-mail to email@example.com, indicating the reason for your request.
If necessary, we may ask you for a copy of your ID, passport, or another valid document that identifies you. If you decide to exercise these rights, and that as part of the personal data you have provided us with the e-mail, we would require that the aforementioned communication specifically and clearly stated your intention, indicating the e-mail address for which you wish to exercise your access rights, rectification, cancellation or opposition.
- OTHER NECESSARY USES OF YOUR PERSONAL DATA
To fulfill the purposes indicated in this Privacy and Cookies Policy, it may be necessary for us to communicate or assign the information you have provided to the company CLO EDESIGN INTERNATIONAL S.L. So we understand that, when registering and providing us with information through the website, you expressly authorize us to make such communications and/or assignments to the aforementioned companies belonging to the company cited, to the extent that they are directly involved for each purpose.
Likewise, it may be necessary to provide your Personal Data to third parties who offer us support services, such as financial institutions, anti-fraud entities, providers of technological services, logistics, transport and delivery, customer service and/or analysis of transactions carried out through the web to offer users sufficient guarantees in commercial operations, etc. By providing us with your Personal Data through this Platform, you expressly authorize us to process and share your information with such collaborators. The authorization includes those cases where for service efficiency, providers may be located in the United States of America or other countries or territories outside the European Economic Area that do not provide a level of data protection comparable to that of their country or, where appropriate, that of the European Union.
- COOKIE INFORMATION
What is a Cookie?
Information about Cookies
A cookie is a small text file that a website places on your PC, phone, or any other device, with information about your browsing on that site. Cookies are necessary to facilitate navigation and make it more user-friendly and do not damage your computer.
Although this policy uses the general term “Cookie,” as it is the primary method of storage used by this website, the “Local Storage” space of the browser is also used for the same purposes as Cookies. In this regard, all information contained in this section applies equally to this “Local Storage.”
Why are Cookies used on this website?
Cookies are an essential part of how our website works. The main objective of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) during navigation and on future visits.
The information collected in cookies also allows us to improve the website through estimates of numbers and usage patterns, the adaptation of the website to the individual interests of users, the acceleration of searches, etc.
For what are not cookies used on this website?
We do not store sensitive personally identifiable information such as your address, password, credit or debit card details, etc., in the Cookies we use.
Who uses the information stored in cookies?
The information stored in the Cookies of our website is used exclusively by us, except for those identified below as “Third Party Cookies,” which are used and managed by external entities to provide us with services requested by us to improve our services and user experience when browsing our website. The primary services for which these “Third Party Cookies” are used are obtaining access statistics and guaranteeing the payment transactions performed.
You can restrict, block, or delete Cookies from this website at any time by modifying your browser settings following the guidelines below. While the configuration of each browser is different, it is typical for the parameters of Cookies to be adjusted in the “Preferences” or “Tools” menu. For more details on the configuration of Cookies in your browser, refer to the “Help” option on the menu.